If the return cannot be accepted, the items will only be shipped back to the customer at the customer's cost.

Make sure you call or contact us first to get a return authorization number and the address to ship it to.

Please enclose a copy of your invoice as well as a note stating whether you would like a refund or a replacement. If you would like a replacement, please note exactly what size, color and item you would like as a replacement.

Once opened, DVDs cannot be returned.